Category Archives: Planning and Management

OVERWORKED! The plight of the small business owner.

Here is a seemingly incomprehensible fact of life: How is it possible for the owner of a small business to be so overworked, so involved and so busy… and still not make the income they need? How is it that … Continue reading

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Delegation is Not a Four-Letter Word.

We are often told that we need to delegate.  We hear “You’re not good at delegating” or “You need to work on delegating.”  But for many, this seems to be nearly impossible.  It seems to them that almost everything needs … Continue reading

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Office Manager or No Office Manager?

“To Have an Office Manager or Not to Have an Office Manager?”             Some people might not think this is really a question at all, but in a large percentage of health care offices, this is a major issue.  Often times … Continue reading

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What IS Management?

There’s a lot of talk about “management” or “staff management”. One hears that they should be a better manager and pay more attention to management. Some might even feel guilty because they don’t spend enough time on it. But with everything else going on, most people are lucky just to get through the day and, frankly, don’t really want to spend a bunch of time on management after treatment hours.

But the fact is, with all this talk of management, very few people really define it or tell you how to get better at it. It’s almost like it’s a mysterious commodity that few people possess and if you’re lucky enough to be born a “good manager”, then fate smiles on you. If not… oh well.

Most business owners think, “Okay, okay. I know I should be a better manager. Fine. I’ll try to do better from now on”—as though it’s a New Year’s resolution to “be a better manager.” Well, if one is going to try to be a better manager, one should know something about it. The first thing to understand about management is that it isn’t usually adequately defined. People talk about it, but don’t really say what it is. So, let’s get a workable definition for “management”—a definition we can USE.
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