There’s a lot of talk about “management” or “staff management”. One hears that they should be a better manager and pay more attention to management. Some might even feel guilty because they don’t spend enough time on it. But with everything else going on, most people are lucky just to get through the day and, frankly, don’t really want to spend a bunch of time on management after treatment hours.
But the fact is, with all this talk of management, very few people really define it or tell you how to get better at it. It’s almost like it’s a mysterious commodity that few people possess and if you’re lucky enough to be born a “good manager”, then fate smiles on you. If not… oh well.
Most business owners think, “Okay, okay. I know I should be a better manager. Fine. I’ll try to do better from now on”—as though it’s a New Year’s resolution to “be a better manager.” Well, if one is going to try to be a better manager, one should know something about it. The first thing to understand about management is that it isn’t usually adequately defined. People talk about it, but don’t really say what it is. So, let’s get a workable definition for “management”—a definition we can USE.